Privacy Policy

1. Introduction

At EtislatMobi UAE ("we", "our", or "us"), your privacy matters. This Privacy Policy explains how we handle your personal data as part of our seamless mobile connectivity and home internet services across the UAE.

2. Information We Collect

To provide and enhance your connected lifestyle, we may collect the following information:

• Service preferences and usage behavior
• Contact details (name, email, phone number, and address)
• Login history and connected devices
• Billing details and payment history
• Device type and home network configuration
• Performance metrics and browsing activity

3. How We Use Your Information

We use your data to:

• Deliver high-speed, stable mobile and home internet
• Coordinate installations, upgrades, and technical support
• Improve browsing safety and digital experience
• Personalize services for your lifestyle
• Maintain optimal network performance
• Comply with UAE regulatory requirements

4. Data Sharing and Disclosure

Your personal data may be shared as follows:

• With authorized technicians for service provision
• With trusted partners offering lifestyle-compatible digital services
• With UAE authorities when legally required
• During corporate transitions such as mergers
• With your permission, for enhanced service features

5. Data Retention

We retain data only as long as needed to deliver services, ensure security, support customers, and comply with UAE Telecommunications Regulatory Authority (TRA) rules.

6. Your Data Protection Rights

As a EtislatMobi UAE user, you may:

• Access your personal data
• Request corrections or updates
• Request deletion of eligible data
• Control your privacy settings
• Withdraw consent for optional data use

7. Security Measures

We implement encryption, secured networks, and firewalls to protect your personal information across mobile and home environments.

8. Changes to This Policy

This Privacy Policy may be updated. Please refer to the "Last Updated" date for the current version.

9. Contact Us

For any privacy-related questions, please contact us:

Email: [email protected]
Phone: +971 50 694 8235
Address: Building 12, Al Barsha 1, Sheikh Zayed Road, Dubai, United Arab Emirates